Membership site development.
Recurring access to something worth staying for.
A membership site is a subscription business where the product is continuing access. The build is straightforward; the difficulty is that members cancel when the value stops being obvious. So the platform needs to keep surfacing what is new, make it easy to engage, and give you visibility on who is drifting before they cancel.
What’s included
- Membership tiers with different access levels
- Content gating by tier, date or completion
- Recurring billing with upgrades, downgrades and pauses
- Member profiles and directory
- Community discussion or comments
- Email digests of new content
- Churn and engagement reporting
Retention is a reporting problem first
You cannot fix churn you cannot see. Knowing which members have not logged in for three weeks — and being able to email them before renewal — is worth more than most feature additions. Build the visibility, then act on it.
Tier design shapes everything
How many tiers, what each unlocks, whether people can move between them mid-cycle. Get this wrong and either nobody upgrades or the top tier cannibalises the others. It is a commercial decision that the technical model has to support cleanly.
Common questions
Can members change tier?
Yes, with proration handled correctly so nobody is double-charged or gets a free month.
Can we drip-feed content to new members?
Yes — content released relative to their join date rather than the calendar, which keeps the early experience consistent.
What happens when a payment fails?
Retries on a schedule, notification with an update link, and a defined grace period before access is revoked.
Have a project in mind?
Tell me what you're building and roughly when you need it. I reply to every genuine enquiry within one working day.